Submit a Request to our Help Desk

SHOP LAUNDRY HOUSEHOLD
SHOP WHY DROPPS
  1. Dropps
  2. Policy Questions

Policy Questions

Payment & Billing

  • A charge from Dropps overdrafted my bank account
  • My credit card was lost or stolen, however my order went through.
  • When is my card charged?
  • How do you ensure my account is secure?
  • I see “Stripe” on my bank statement – what’s that?
  • How do I update my payment or billing information?
See all 8 articles

Returns & Cancellations

  • I ordered Dropps on Amazon and need help.
  • How Does Our Risk-Free Trial Work?
  • What is your Return and Refund policy?
  • What is your cancellation policy?

Coupon Codes

  • How do I apply my coupon code to my upcoming wash plan shipment?
  • How do I use my coupon code on a One Time order?
  • Do you offer coupons or samples?
  • What is your coupon code usage policy?

Shipping & Delivery

  • Do you ship to Canada?
  • My order arrived and some pods are broken or have stuck together, what do I do?
  • How long will it take for my order to arrive?
  • Do you offer expedited shipping?
  • Will my shipments be forwarded if I move?
  • Do I have to be home to receive my order?
See all 9 articles
  • Laundry
  • Household
  • Bestsellers

Shop

  • Laundry
  • Household
  • Bestsellers
  • Earn Rewards
  • Refer-a-Friend
  • Affiliate Program
  • Brand Ambassador

Share The Love

  • Earn Rewards
  • Refer-a-Friend
  • Affiliate Program
  • Brand Ambassador
  • Why Dropps
  • Press
  • Careers

Company

  • Why Dropps
  • Press
  • Careers
  • Ingredients
  • Blog

Learn More

  • Ingredients
  • Blog

Need a Hand

We are available to chat from 9am to 5pm ET

FAQ
CHAT
EMAIL
  • Facebook
  • Twitter
  • Pinterest
  • Instagram
  • YouTube
  • TikTok
Keep out of reach of children and pets logo

As with all household cleaning products and detergents, please keep out of reach of children and pets.

©2022 Dropps
Privacy Policy
Terms and Conditions
Accessibility