I received the wrong item. How can I fix this? Sydney May 08, 2019 17:43 Updated Follow We make mistakes sometimes too. We're only human! Drop us a line at firstname.lastname@example.org or call us at 800.355.9274 and we'll make sure the correct item is shipped out ASAP! Related articles How do I change or cancel my order? How can I contact customer service? I want to add or swap out a product on my Wash Plan. How do I edit the item? My package tracking says it is delivered, but it's not here. Help! How much do your products cost? Comments 0 comments Please sign in to leave a comment.