I received the wrong item. How can I fix this? Sydney July 11, 2018 15:30 Follow We make mistakes sometimes too. We're only human! Drop us a line at email@example.com or call us at 800.355.9275 and we'll make sure the correct item is shipped out ASAP! Related articles My package says delivered, but it's not here. Help! I want to add or swap out a product on my Wash Plan. How do I edit the item? How do I change or cancel my order? How much do your products cost? Why was I charged Cook County, IL sales tax? Comments 0 comments Please sign in to leave a comment.