We love our products and we think you will too, but we understand that a product might not work out for you.
We offer a 30 day* 100% Satisfaction Guarantee of all of our products. We do, however, charge a modest 10% restocking/processing fee on all non-defective items and refunds. Original shipping fees are non-refundable and will be deducted from refund amount. Return freight is your responsibility. We will issue a refund after receiving returned merchandise in re-saleable condition. All documentation and packing materials must be included before a refund will be issued. Missing packing material may result in an additional charge against refund amount.
Return Address (include your billing information in the package)
3601 Wolf Rd.
Franklin Park, Ill. 60131
*30 Day return privilege begins on invoice date and merchandise must be received at our location and be in re-saleable condition no more than 45 days from invoice date. Insure your returned package to protect your return. We are not responsible for refunds on items lost in shipping! Invoice must accompany all orders. All non re-saleable items will be returned to the customer. Unfortunately, returns cannot be authorized for products purchased from other on-line vendors or at retail stores.