USPS does provide a mail forwarding service, but we can only guarantee delivery to the shipping address we have on file. If you are signed up for a wash plan subscription, we send out an email reminder before processing your order to confirm the address we have on file. Please make sure all Dropps emails are not marked for Spam to prevent important communication related to your packages from getting missed.
Address updates can be made from your Account page. Please note any address change made through the online account only applies to future orders. If you need to make an address change on the day of shipping, please reach out to firstname.lastname@example.org with the full new address before 11 AM ET.